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    serviceplan-logo-2017

    A NEW ERA – and YOU can be PART of it.

    Serviceplan, the “Independent Agency of the Year 2019” (LIA), one of the leading digital agencies in China, and is looking for colleagues to support them on the way to become China’s leading independent agency!

    Serviceplan (www.serviceplan.com) and Aquarius Asia (www.aquarius-asia.com) and are now supporting their multi-national clients as a strong 360 degree integrated agency for Asia Pacific with two offices in China, Shanghai and Beijing office. 

    For our international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-end technical devices, we utilize the power of the integration of all communication and distribution channels, on- and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.

    Serviceplan is looking for talented people to join our expanding team!

    What we offer?
    • Serviceplan has the goal to become China’s independent agency No.1 – you can be part of it 
    • We have 2 offices in China (Shanghai, Beijing) and 38 more offices in all major European cities, Russia, Middle East, India, Middle and South America 
    • We are proud of our long-term relationships with some of Europe’s most trusted and recognizable brands
    • The bulk of our work comes from major corporate clients, as well as luxury & fashion brands
    • Our team consists of more than 100 highly skilled people from China, Germany, Hong Kong and the rest of the world.


    Account Servicing Team

    Associate Account Director 客戶副總監 (有服務3C客戶經驗)

    Location: Beijing

    Key Responsibilities
    •Assists the team leader to manage the key accounts
    協助團隊領導管理重要客戶
    •Provides logistic support to both the account and creative teams
    為客戶和創意團隊提供后勤支持
    •Ensures high quality and timely delivery of all projects
    確保所有項目的高質量和及時交付
    •Providing strategic directions in the development of total communication services
    為溝通的發展提供戰略方向
    •Managing and optimizing resources to achieve revenue goals for the business
    管理和優化資源以實現業務收入目標
    •Developing business partner relationships with key people in the designated client organizations
    與指定客戶中的關鍵人員建立業務合作伙伴關系
    •Striving for the long lasting and sustainable success of our client
    為客戶的長期和持續成功而努力
    •Handles the financials from quotation to billing
    處理從報價到計費的財務狀況

    Requirements:
    •Above 4 years of advertising in 4A agency working experience and auto client experience 
    4年以上廣告工作經驗,有4A代理工作經驗和汽車客戶經驗
    •Excellent communication and presentation skills. 
    出色的溝通和表達能力
    •Be able to convince and influence others effectively; 
    能夠有效地說服和影響他人
    •High energy level. 
    保持足夠的熱情與精力
    •Be able to manage multiple tasks and initiatives simultaneously; 
    能夠同時管理多個任務和計劃
    •Fluent in written and spoken English and Mandarin Chinese
    流利的中英文書面和口語


    Account Manager 客戶經理(有服務汽車客戶經驗)

    Location: Beijing/Hangzhou

    Key Responsibilities
    •Ensure smooth implementation of all major deliverables within timeline and budget (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
    確保在時間線和預算(即戰略概要、功能規范、技術規范等)內順利實施所有主要交付成果,以確保滿足質量標準和客戶期望
    •Ensures that client issues are dealt with in an efficient manner, informing the Account Director of any problems that may arise. 
    確保以有效的方式處理客戶問題,將可能出現的任何問題通知客戶總監
    •Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
    向客戶總監報告,定期提供所有客戶活動的信息,包括每周的status和call reports
    •Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
    與項目團隊密切合作,以保持對項目狀態的持續了解,以確定項目內或與項目相關的潛在問題和/或機會
    •Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
    確保所有的過程和程序都已完成,質量標準得到滿足,并且項目是有利可圖的
    •Aware and in pursuit of opportunities for account growth and new business, involving the Account Director
    幫助客戶總監了解并尋求客戶增長和新業務機會
    •Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. 
    在客戶和團隊之間提供定期的雙向溝通,以提供強大的團隊代表性并設定適當的客戶期望。
    •Prepare regular correspondence, Contact Report, Status Report and Production Estimate.
    準備定期通信,聯系報告,過程報告和制作評估

    Requirements
    •University studies in marketing / innovation / languages or related discipline
    大學本科學歷,營銷/創新/語言或相關專業
    •Good command of spoken and written Mandarin Chinese and English
    良好的中英文口語和書寫能力
    •Strong interpersonal and communications skills
    良好的人際溝通能力
    •Able to handle project independently and efficiently (event planning, budgeting)
    能夠獨立高效地處理項目(活動計劃、預算)
    •Strong organizational & team management skills
    較強的組織和團隊管理能力


    Senior Account Executive 資深客戶執行

    Location: Hangzhou

    Key Responsibilities
    •Ensure smooth implementation of all major deliverables within timeline and budget (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
    確保在時間表和預算內順利實施完成所有主要的任務(如策略簡報,功能規格,技術規格等),確保達到質量標準和客戶期望。
    •Ensures that client issues are dealt with in an efficient manner, informing the Account Director of any problems that may arise. 
    確保以高效的方式處理客戶問題,并向客戶總監匯報可能出現的任何問題。
    •Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
    定期向客戶總監報告,提供有關客戶活動的信息,包括每周的工作進度和客戶意見。
    •Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
    與項目團隊密切合作,保持對項目進度的持續了解,以鑒別項目內或與項目相關的潛在問題和機會。
    •Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
    確保所有流程和步驟的完整性,質量標準達標,并確保項目高效運行。
    •Aware and in pursuit of opportunities for account growth and new business, involving the Account Director
    在客戶總監的陪同帶領下了解并尋求增加客戶和拓展新業務的機會。
    •Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. 
    為客戶和團隊之間提供定期的雙向溝通,以提供良好的團隊呈現文件并設定適當的客戶預期。
    •Prepare regular correspondence, Contact Report, Status Report and Production Estimate
    準備常規通訊報告,聯系錄報告,進度報告和制作費估算。

    Requirements
    •University studies in marketing / innovation / languages or related discipline
    大學專業為市場營銷/創新/語言或相關學科
    •True team player who value and believe in effectiveness and efficiency
    重視有效性和效率的團隊合作者
    •Good command of spoken and written Mandarin Chinese and English
    良好的中英文口頭與書面溝通能力
    •Speak up, problem solving and multi-tasking
    敢于表達,善于解決問題并同時解決多個任務
    •Good interpersonal and communications skills
    優秀的人際溝通能力
    •Proactive, independent, responsible and detail-oriented
    積極、獨立、負責任且注重細節
    •Familiarity with excel is a plus
    擅長excel者優先


    Creative Team

    Creative Director (Copy-based) 創意總監(文案背景)

    Location: Beijing

    Key Responsibilities
    •Conceive the development of all materials (copy) to ensure that creative concepts are strategically on target and art meets company standards of creative excellence.
    構思所有材料(文案)的開發,以確保創意概念在戰略上符合目標,美術符合公司的創意卓越標準
    •Work closely with the art based creative Director, as well as the team members.
    與美術方向的創意總監以及團隊成員密切合作
    •Lead and supervise the creative copy development for the offline and online projects for Serviceplan
    領導和監督線下和線上公司項目的創意文案開展
    •Take project lead and responsibility on campaign ideas and copy direction
    負責項目領導和宣傳活動的創意和文案指導
    •Lead, nurture & supervise the copy team on the projects from inception stage, idea generation and production stages
    領導、培養和監督從項目開始階段、創意產生階段和生產階段的文案團隊
    •Assure creative projects meet briefs and/or company objectives, as well as timelines and budgets. 
    確保創意項目符合brief和/或公司目標,以及時間表和預算。
    •Guide the client from a creative point of view.
    從創造性的角度引導客戶
    •Maintain and enhance the quality of the overall project in terms of copy.
    從文案的角度維護和提高整個項目的質量。
    •Inspire our content & client service to execute and defend your ideas and creativity. Constantly encourage creative, inspirational team spirit.
    激發我們的內容和客戶服務來執行和維護您的想法和創造力。不斷鼓勵創新、激勵的團隊精神。
    •Strategic planning and detail minded.
    具有戰略規劃能力和細節思考能力

    Requirements
    •Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
    本科以上學歷,市場營銷、傳播、廣告、藝術或同等學歷者優先。
    •Outstanding Chinese copy with auto background. English copy is a plus.
    優秀的汽車背景中文文案。英文文案更好
    •Over 8-10 years’ experiences of working in digital and classical advertising agencies, among which minimal 6 years’ creative management experience in China
    8-10年以上數字和傳統廣告公司工作經驗,其中至少6年在中國的創意管理經驗
    •Excellent track record in award winning performance with famously effective works
    在獲獎作品方面有著卓越的成績,并有著著名的高效作品
    •Full of awesome ideas and being able to complete work independently, as well as with the team members.
    充滿了很棒的想法,能夠獨立完成工作,也能與團隊成員合作
    •Good knowledge in literature, art and history
    良好的文學、藝術和歷史知識
    •Understand modern and traditional culture
    了解現代和傳統文化
    •Familiar with Mainland China, digital ecosystem and latest trends.
    熟悉中國大陸、數字生態系統和最新趨勢
    •Excellent communications, presentation and problem solving skills. Able to present creative concepts to the team and the clients in their language
    優秀的溝通、表達和解決問題的能力。能夠用他們的語言向團隊和客戶展示創意概念
    •Good command of spoken and written Mandarin Chinese and English
    良好的中英文口語和書寫能力
    •Passionate about the creative industry and fast pace environment
    熱愛創意產業和快節奏環境
    •Self-motivated and a good team player, good leadership skill.
    自我激勵,良好的團隊合作精神,良好的領導能力。
    •Very responsible, able to manage multiple projects in tight deadlines
    非常負責,能夠在緊迫的期限內管理多個項目
    •Able to determine and monitor project schedule in conjunction with internal departments and external parties.
    能夠與內部部門和外部各方共同確定和監控項目進度。


    Internship Opportunity

    Account Executive Intern 客戶執行實習生

    Location: Beijing/Shanghai

    Key Responsibilities主要職責
    •Support in project management: manage and implement project progress; draft timings, prepare decks
    廣告客戶項目支持:管理和執行項目流程;計劃排期,客戶提案準備等。
    •Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
    客戶管理:作為客戶需求與內部溝通的橋梁,包括回應客戶的需求,確保與客戶之間開放和有效的溝通,能從挑戰中獲得成長,直到能獨立跟進小型廣告客戶項目。
    •Internal Responsibilities: assist the account director in proper documentation and filing;
    內部常規任務:協助客戶總監進行相關文件整理

    Requirements職位要求
    •Creative mindset with eMarketing sense and “out of the box “ thinking
    有創新思維的能力
    •University graduate in communication / languages / journalism or related discipline
    本科在讀大學生 (市場營銷,語言類,媒體類專業優先)
    •True team player who value and believe in effectiveness and efficiency
    能夠獨立完成任務,同時懂得團隊合作,注重效率
    •Good command of spoken and written Mandarin Chinese and English
    中英文聽說讀寫良好
    •Speak up, problem solving and multi-tasking
    敢說會做,有解決問題的能力
    •Good interpersonal and communications skills
    良好的人際溝通能力
    •Proactive, independent, responsible and detail-oriented
    工作主動,獨立,有責任心,注重細節
    •Work with a SMILE
    總能帶著微笑開展工作


    Copy Intern 文案實習生

    Location: Beijing/Shanghai 

    Key Responsibilities:
    •Develop creative ideas and concepts and presenting them to colleagues.
    開發創意理念和文案內容,并呈現給同事們
    •Write clear, persuasive, original copy and proofread copy to check spelling and grammar.
    撰寫清晰,有說服力的原創文案,并進行拼寫和語法方面的校對
    •Keep up to date with popular culture and trends.
    不斷吸收流行的文化和潮流

    Requirements:
    •Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
    本科及以上,市場營銷,溝通,廣告,美術及相關專業優先
    •Strong Chinese writing and editing skills across advertising disciplines, as well as good command of spoken and written Mandarin Chinese and English
    具有較強的根據廣告的要求進行中文文案撰寫和編輯的能力,也具有中英文書面和口頭溝通能力
    •Strong presentation skills and the ability to communicate effectively with the internal team as well as our partners and clients
    具有較強的提案能力,以及與內部團隊、合作工作和客戶有效溝通的能力
    •Proactive, independent, responsible, detail-oriented and able to work under pressure
    積極、獨立、有責任心,注重細節,能在有壓力的環境下工作
    •Passionate about the creative industry and fast pace environment
    對創意領域和快速變化領域有工作熱情
    •Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors. 
    有自我激勵和團隊協作的能力,能在嚴格規定的時間內獨立或在指導下完成多個項目


    Art Intern 美術實習生

    Location: Beijing/Shanghai 

    Key Responsibilities:
    •Participate in creative development
    參與創意開發
    •Maintain and enhance the quality of the overall art / design ideas
    維護和加強整體美術/設計理念的質量
    •Provide excellent design artwork under guidance of senior
    在直屬領導的指導下提供優秀的設計作品

    Requirements:
    •Bachelor holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
    本科及以上,市場營銷,溝通,廣告,美術及相關專業優先
    •Capable of producing excellent artwork independently from draft mock-up to output-file.
    能獨立完成從草稿到出街稿件的優秀設計作品
    •Proficient in designing software (Photoshop, Illustrator, InDesign, etc). 
    精通設計軟件(Photoshop, Illustrator, InDesign等)
    •Good communications skills, including ability to share creative idea with others.
    良好的溝通技巧,包括與其他人分享創意理念
    •Good command of spoken and written Mandarin Chinese and English
    良好的中英文口頭與書面溝通能力
    •Passionate about the creative industry and fast pace environment
    對創意領域和快速變化領域有工作熱情
    •Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors.
    有自我激勵和團隊協作的能力,能在嚴格規定的時間內獨立或在指導下完成多個項目

    Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. 
    Please send your full resume and expected salary to jobs_sh@serviceplan.com if you want to apply for position at Serviceplan Shanghai and to china-hr@serviceplan.com if you want to apply for position at Serviceplan Beijing and Hangzhou.
     

    By: Summer Zheng
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